CANCELATION POLICY
-The first night deposit is run at the time of reservation. Should you cancel at any point, there is a $20 processing fee.
Should you cancel within 7 days your arrival you will forfeit your entire first nights deposit.
Group reservations are subjected to different policies. Between the months of May - October 3 or more rooms are considered a group reservation; Please contact the front desk for information.
*For large units (Suite #201) a 30 days or more cancellation notice is required for a full refund of the first night deposit, less the $20 processing fee*.
GENERAL POLICIES & INFORMATION
- Check in is from 4:00 pm to 9:00 pm. Please call us if you will be arriving later than 9:00 pm. Check out is at 11:00 am.
- PETS: Pet rooms are limited. There is a $25 fee per day with a max of $75 per stay. Pet rooms are labeled 'Pet Friendly' in the room name. There is a $250, per night, cleaning fee for a pet in a non-pet room.
- Roll-a-way beds are available for an additional $10 per night, charged at arrival. Availability is limited.
Roll-a-way beds are on a first come, first serve basis, and are not guaranteed. Pack and Plays are available, compliments of Silver Moon Inn.
- PARKING: We have limited parking availability in our busy summer and fall months. One vehicle per room;
extra vehicles, oversized vehicles, and trailers are not allowed without prior contact to the hotel.
- Minimum stays may be required at some times of the year, please call for details.
- Hotel Estes does not have an onsite swimming pool. Please call the front desk for details about swimming at our sister properties.
-Hotel Estes does not have elevators. All second and third floor rooms are stair walk up only.
